IT Support Technician
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Angajator: | Societe Generale Global Solution Centre |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 20.05.2019 |
Remote work: | On-site |
IT Support Technician
Your Mission:
The goal of this position is to help SG EBS end-users to properly work within SG environments from an IT perspective.
Your Role in a Nutshell:
- Technical SPOC for SG EBS employees;
- Create, delete, modify or reactivate accounts and/or accesses for business and operational applications;
- Remote Desktop Technical Support or On-Site Support as per the company’s business need;
- Hardware, software and network support;
- Propose and implement the best and quickest solution for an IT request and/or incident;
- Participate to the Knowledge Management Process;
- Improve IT processes as per business needs.
A little about You:
- You have expertise in using Microsoft Windows 10 and Microsoft AD;
- You have experience with Microsoft Office package (Excel, Outlook), VPN, SSO Security, VMWARE, CITRIX, SharePoint, Share drive;
- You are client oriented;
- You have good relationship and communication skills.
We also value:
- Good working knowledge of English, French is a plus;
- Knowledge of ITIL best practices
- Knowledge of IP Telephony/ Virtual Machines/ Printing solutions/Windows environment/Internet Protocol.
Besides a career what else we offer:
- Yearly bonus per company policy;
- Competitive remuneration based on qualifications and seniority;
- Discounts for retailers;
- Medical services and life insurance;
- Private pension contribution;
- A modern working environment: open, informal, fun atmosphere;
- Continuous training and development programs (ACCA Certification, foreign language courses).
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